About Us

We listen, We understand, We deliver service beforehand.


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About Us

  • Viami Global Services LLP is an IT/ITES Service provider company. Viami entered the service industry in 2020 and made its mark in the segment through a combination of operational excellence, industry expertise, and transformation capabilities. Viami is presently serving across India, whilst our headquarters being in Indore, Madhya Pradesh.
  • Viami Digital Integrated Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed to creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen
  • Viami offers you a global network of talents, competencies, and assets. We can improve your customer experiences by making each interaction simpler, faster, better, safer, more cost-effective.
  • We are the fastest excelling service providers active in the IT/ITES services engaged in offering value-added services including various types of Management & Business consultancy services for all sectors and around India.
  • Our complete expertise in the industry ensures that we offer the best services all around. Motivated by our team spirit and professionalism, our focus is on the quality of work making sure our workforce delivers the best possible service every time.

Our Promises

Let us handle all your back-office stress and pressures. So you can focus on the core business activities to improvized performance and better return over-investment. We are delighted to start the visuals dialogue to learn more about you and develop something beautiful as well as productive together.

Mission

We are on a mission to utilize the expertise in composite products to provide the best value as regulated by quality, cost, delivery, and innovation.Our mission is to remain on top, diversified, and socially responsible for the growth of entrepreneurial solutions to our client base.




Vision

Being the leading IT/ITES organization, we deliver exceptional customer experience and business process by unlocking the power of intellectual capital.Our vision is to be the global benchmark in business process outsourcing services and customer services and solutions to stay ahead of the business curve.

 

Our Values

Integrity and Transparency

Our Integrity is manifested based upon an unwavering commitment to ethical intent, and trustworthy interactions with our customer base that is the hallmark of our identity.

Excellence


We strive to implement the latest and modern business strategy for the best business services.

Innovation


We strive to implement the latest and modern business strategy for the best business services.

Diversity


We proactively offer business opportunities by engaging in a diverse workforce and using a diverse group of suppliers. We have positioned ourselves to be more successful and more productive.

Fairness


To be objective and transaction oriented, and thereby earn trust and respect.

Leadership by
Example

To set standards in our business and transactions and be an exemplar for the industry and ourselves.

Why Choose Us ?


We at Viami Globals has refined our expertise to extend our capabilities for delivering cost-effective solutions.

Adjusting many existing customers all inclusive is the thing that we take monstrous pride in !
Our accomplishments make us the principal inclination of our clients.


Perfect Analysis

Expert Team Member

Boost Sales

Work Dedication

Time Management

24/7 Support

Benifits At Viami

  • Customer Service:

    Handling high volume of requests, some that are quick and easy to reply to while others require research.

  • Human Resources Handling:

    Requsts for leave, changes to health plans, training and staffing, salary enquiries, and onboarding new employees.

  • Accounting & Finance:

    Approving expenses, sending invoices, tracking payments.

  • Legal Tasks:

    Reviewing and approving documents, requests for standing contracts/forms, and certifying documents.

  • Human Resources:

    On-boarding new employees and performing security checks and audits.

  • Office Administration:

    Requesting office supplies, managing printing and courier services, and tracking meeting rooms.

  • Repair Services:

    Managing requests for repairs for electrical equipments, furniture etc.

  • Transport Requests:

    Request for transport for official travel.

  • Improving Productivity:

    Easy ticket tracking process enable teams to respond to requests more quickly, leaving inboxes less cluttered.

  • Enhancing Visibility & control:

    Once reporting techniques are established, reliable metrics offer a high level of visibility, so that problem areas are easy to identify.

  • User Satisfaction:

    As processes help define roles and responsibilities, internal users will become more satisfied with request expectations – and as internal users are satisfied, external customers will see this improvement as well.

  • Increase ROI:

    With more business processes using the ESM solutions, higher utilisation of equipments and resources increases the ROI drastical.